Refund & Course Rescheduling Policy

Refund and Course Rescheduling Policy

We appreciate your interest in enrolling for our courses. We want to ensure all our users have an enriching learning experience while they discover information, gain knowledge, equip with new skills, assess the course, while taking our training, whether online or classroom training courses.

In accordance with our terms and conditions of purchase of our  online services, the Refund Policy is implemented by the company.  On enroling for a training course at MedConverge, after paying the prescribed fee as displayed on MedConverge website, your  deemed acceptance of our Privacy Policy and Terms of Use govern all your access to our website.

MedConverge reserves the right to postpone/cancel a class, schedule, presentation or an event, due to reasons beyond its control. Such reasons could be including but bot limited to the following –

1. instructor illness or
2. Any force-majeure events (like floods, earthquakes, political instability, pandemic situation like COVID19, etc.) or
3. An un anticipated cause which cannot be reasonably foreseen.

MedConverge states any refund request will not be accepted if the candidate has attended the online classroom training for more than 1 day’s session or have accessed / downloaded course material from the learning portal.

No refund will be provided on discounted courses.

• No refund will be provided for the courses with other academic institute tie up.
• Candidate’s absence on any given schedule disentitles him for any refund.
• Refund claims shall be made within 7 days of commencement of the first session. Any refund request beyond 7 days of enrolmrnt of the course will not be entertained.
• In cases of refund, taxes deducted shall not be refunded.
• If the learners want to re-attend the online instructor led classes for the enrolled course and if their no availability of the batch in near future then in that case maximum refund applicable will be 10% of the total amount paid.
• If due to any technical reason learners are not able to access the self-paced videos or class recordings and already attended the complete course through instructor led online classes then in that case no refund is applicable or a can be provided with a voucher for the amount equivalent of the 10% amount paid by the learner at the time of enrollment.

Note: All refunds will be processed within 20 working days of receipt of the refund request.

Cancellation and Refunds: Self Paced Learning

• No refund will be given for Self-Paced courses.
• No refund will be provided and access will be revoked, If anytime found course is been shared with others / multiple users or intention of course purchase is to copy the material/ Content and account will be blocked at the same time.