Plot No. 550 B, Anita Square, Road No. 92, Jubilee Hills, Hyderabad 500033

AR Calling Trainers

We’re seeking experienced AR Calling Trainers who can impart end-to-end RCM AR calling knowledge and skills to fresher’s and experienced resources. The trainers will also be required to refine the syllabus, develop new modules, etc.

Department: AR
Project Location(s): Hyderabad, TS, India
Education: Any Graduate
Compensation: Up to 6 Lakh per annum

Responsibilities

  • Responsible for training AR Fresher’s
  • Document new employee’s progress on training
  • Mentor and coach trainees and other employees
  • Need to address process gaps and suggest improvements to the Team
  • Coaching the agents on shortfalls and tracking their improvements
  • Responsible for creating and administering ongoing training programs for new and current employees
  • Will be responsible for Preparing Process Audit, Call Audit, Preparing Training Material
  • Identify and catalog Educational resources, internal and external business units
  • Carry out refresher training based on the quality reports

Skills/Experience

  • Responsible for training AR Fresher’s
  • Document new employee’s progress on training
  • Mentor and coach trainees and other employees
  • Need to address process gaps and suggest improvements to the Team
  • Coaching the agents on shortfalls and tracking their improvements
  • Responsible for creating and administering ongoing training programs for new and current employees
  • Will be responsible for Preparing Process Audit, Call Audit, Preparing Training Material
  • Identify and catalog Educational resources, internal and external business units
  • Carry out refresher training based on the quality reports

Must Have

  • Good internet access at home
  • Laptop/Desktop of at least 4 GB RAM and Windows 10 OS

Apply Now


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