AR Callers
At MedConverge, we rely on powerfully insightful data to ensure the delivery of our excellent healthcare services. As an AR caller, you will be responsible for making calls to insurance companies to follow-up on pending claims. We are looking for people with excellent spoken English skills, preferably with experience in account receivables, and denial management processes.
Department: AR
Project Location(s): Hyderabad, TS, India
Education: Any Graduate
Compensation: Upto 4 Lakh per annum
Responsibilities
- Perform pre-call analysis and check status by calling the payer or by using web portal services
- Maintain adequate documentation on the client software to send necessary documentation to insurance companies
- Perform post call analysis for the claim follow-up
- Follow up with the payer to check on claim status.
- Follow-up with provider on any documentation that is insufficient or unclear
- Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use of appropriate codes in documentation of the reasons for denials/underpayments
Skills/Experience
- 1-4 Years’ experience in accounts receivable follow-up/denial management for US healthcare.
- Fluent verbal communication abilities.
- Knowledge on Denials management and A/R fundamentals will be preferred.
- Willingness to work continuously in night shifts
- Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus
- Strong reporting skills
- Familiar with Microsoft Excel
Must Have
- High comfort level working on Eastern Time Zone/US Shift
- Good internet access at home
- Laptop/Desktop of at least 4 GB RAM and Windows 10 OS